Office of Dr. Denise R. Flynn

Office Policies

We are in the business of making people smile!

We have a unyielding committment to place the patient first. This policy guides all of our procedures, whether clinical or administrative. Our goal is to provide the highest quality orthodontic care in a professional environment utilizing state-of-the-art orthodontic technology.

Office Hours:
Monday: 7:40 a.m. - 4:00 p.m.
Tuesday: 8:00 a.m. - 5:00 p.m.
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.

Appointments: Orthodontic patients are usually seen at 4-8 week intervals. Most short adjustment appointments can be scheduled after school between 3:00 p.m. and 5:00 p.m., while longer and more technical procedures are scheduled between 7:40 a.m. and 3:00 p.m.

Steady orthodontic progress is gained by consistency in keeping appointments. The next appointment will be scheduled at the end of each visit. Please notify us within 24 hours if an unforeseen event prevents you from keeping your appointment. Repeated cancellations or failures will result in additional fees.

Financing: It is our mission to provide you with affordable, high-quality treatment that fits your budget. We offer several payment options to meet your needs. We will review the payment options with you and allow you to select the one that best fits your needs.

Insurance: If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, and we will review your insurance benefit to determine the appropriate course of action. Once treatment has started, we will file the claims for you. Please remember that orthodontic insurance is a benefit for you or your child. If during the course of treatment, you benefits change, the financially responsible party is accountable for all charges.




OUR TWO LOCATIONS

PEKIN

600 S. 4 th St.
Pekin, IL 61554
Phone: 309-346-5140
Fax: 309-346-1847

PEORIA

7310 N. Villa Lake Dr.
Peoria, IL 61614
Phone: 309-683-2660
Fax: 309-683-2665